Sales - Retail Sales Rep

This position will provide a strong presence and work to facilitate the retail strategy at all retail facilities to provide assistance with new, used, rental, product support, and other company products for the retail customer's needs. In addition to supporting the branch with equipment sales and rental, this role would act as a customer contact for the company
Actively represent the company through a customer base within an assigned geographic area including existing and new clients while building relationships as a single point of contact
Responsible for handling all walk-in inquiries regarding equipment and services; presenting equipment and finance options and solutions; conducting store machine presentations/demos
Will identify and qualify customer needs, closing sales where possible, or transferring leads to other sales reps or managers.
Will be responsible for ensuring all customer needs for all company divisions are supported and managed to the customer's satisfaction either directly or through Sales Link CRM (or current Customer Relationship Management tool).
Maintain clean customer databases, customer fleet information, proactively communicating company offers relative to assigned database via telephone, email, and other means.
Work closely and have accountability to Branch Manager, Heavy Equipment Sales Development Manager, and CCE Sales Manager regarding sales budgets, unit objectives, and balancing market share with sales profit.
Meet assigned sales volume dollar quotas within assigned time line.
Accountable for CRM with retail customers and to update and qualify accounts employing a disciplined phone call campaign.
Maintain an accurate account database and machine population.
Support all sales team needs in the assigned territory with quotes and necessary back-up as needed for the sales activity of those products.
Interface with sales and service personnel in a team based approach, assisting others as needed to achieve sales goals and "make it happen".
Maintain an active call cycle to achieve established PAR (planned annual rate) as assigned by management with no less than 30 calls completed and recorded per day
Timely completion of all necessary company documentation and any other general reports as a result of signing an order with a customer as required
College degree preferred but not required with a minimum of 2 years work experience.
Proven dedicated self starter with the ability to work independently with a strong sense of urgency
Ability to learn, develop and maintain product knowledge and company offerings
Experience assessing customer needs and evaluating customer satisfaction.
Demonstrated ability to manage multiple situations and priorities simultaneously, guiding each situation from beginning to end for the desired positive outcome.
Demonstrated strong customer service skills and a thorough understanding of Price, Quality and Turnaround principles.
Proficient in the use of Microsoft or other comparable systems required and the ability to develop skills in CRM, GPQ, and other proprietary software

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